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  • DESIGN SPECIFICATIONS

    Electronic File Format Information
    We can work with any of the following computer file formats:
    • TIFF/tif
    • EPS
    • JPEG/jpg
    • GIF/gif
    • BMP/bmp with file size not exceeding 4 MB.

      If your custom logo or art work has already been digitized for embroidering, send us the computer "tape" or disk. (Digitized art files are read in a special embroidering program and are not readable in other programs.) We will return it to you as soon as your job is finished.

      You can send us your design in various ways:
      • as an e-mail attachment (not embedded). (With this method, you should also fax a print out so we can check it against your electronic file.)
      • by fax, sending two copies - one being the design itself, the second with color breaks annotated
      • by surface mail
      Is my design a stock design or a unique design?
      Many designs are made from what we call stock designs which we are licensed to use. We can usually determine whether yours is created from a stock design or original artwork.

      Truly unique designs must be digitized so they can be embroidered. Digitizing unique designs is a special process unique to the embroidery industry. There is a one-time charge for digitizing as the design can then be used again and again, at the same size or different sizes for different projects.

      If what you want embroidered is names or can be created from already digitized stock designs, there is no set up fee.

      Can I use a copyrighted design? Yes, if the copyright belongs to you or your organization, or if it is one of the 15,000+ stock images we are licensed to use on your behalf. If not, to use a copyrighted design requires you to get the copyright owner's written permission.

      Can I specify which fonts to use for names and lettering?
      Ringtail USA has access to many font styles. When you send your design, we probably have the same or similar font. If not, you can send us the font file. (Keep in mind that very thin or very ornate font styles may not reproduce well.) To view a picture of our five most requested font styles, visit our monogramming page.

      For questions on design specifications or fonts, just give a call at 580-439-6560. All of us at Ringtail USA are ready to help you get exactly what you are looking for.

      Toll-free Order Hotline: (888) 439-6560 || Direct: (580) 439-6560
      E-mail: ringtail@pldi.net